We show how much your personal data matters to us — not just in words, but in action. See how fbje keeps your information safe.
Fbje follows these policies to keep every member's information secure.
All your data and transactions are protected by SSL 256-bit encryption — no one can intercept them in transit.
Fbje will never sell or rent your personal data to third parties. This is our commitment.
Only information necessary to provide the service is collected. No additional data is gathered.
You can view, update, or delete your information at any time. It's entirely in your hands.
You can easily opt out of promotional messages at any time — nothing will be sent without your consent.
Fbje's systems are regularly reviewed by independent third-party security experts.
Important: By using any fbje service, you agree to this Privacy Policy. Please read it in full.
Fbje is a platform trusted by millions of members across Bangladesh. Your personal information matters deeply to us. This privacy policy explains what types of data fbje collects, how that data is used, and how it is kept safe.
This policy applies to the fbje website, mobile app, and all related services. We are committed to handling your data responsibly at all times.
We want you to know – fbje keeps nothing hidden. Everything you need to know is laid out here, clearly and transparently.
If you do not agree with this policy, please refrain from using fbje's services and request that your account be closed.
Fbje only collects information that is strictly necessary to provide a safe and reliable service. The different types of data collected are described below.
Information collected at the time of account creation:
For identity verification prior to withdrawal:
| Data Type | Why It Is Collected | Mandatory |
|---|---|---|
| Name & Mobile | Account Creation & Verification | Yes |
| KYC Documents | Identity Verification & AML | On Withdrawal |
| Payment Information | Transaction Processing | Yes |
| Notifications & Support | Optional | |
| Device Data | Security & Fraud Prevention | Automatic |
| Location | Suspicious Login Detection | Automatic |
Once your data is collected, fbje uses it only for specific purposes, each of which is outlined below.
Your information is used to create, verify, and manage your account.
To securely process deposit and withdrawal transactions.
To detect unusual activity and keep your account secure.
Our customer service team uses your information to resolve complaints and respond to queries.
To analyze overall user experience and improve the platform.
To comply with regulatory bodies and legal obligations.
To deliver relevant promotions and offers tailored to your preferences (based on your consent).
fbje's Commitment: Your data will never be shared with or sold to advertising companies.
Fbje shares your data only when strictly necessary and on a very limited basis. Details are provided below.
If anyone claiming to be an fbje staff member asks for your information, be cautious. We will never ask for your OTP, password, or card number.
Fbje does not retain your data indefinitely. Each category of information has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Compliance |
| Transaction History | 7 Years | Financial Records |
| Communication History | 3 Years | Dispute Resolution |
| Logs & Device Data | 12 Months | Security Analysis |
| Marketing Preferences | Until Opt-Out | Consent Management |
Once the retention period expires, data is securely deleted or anonymised.
The fbje website and app use certain cookies to enhance your experience. The types of cookies we use and their purposes are described below.
You can delete or block cookies through your browser settings. However, disabling essential cookies may affect how fbje functions.
fbje does not use any third-party advertising tracking cookies.
Fbje uses world-class security technology to protect your data — and this isn't just talk. Every measure is actively in place.
In the event of a data breach, fbje will notify affected members within 72 hours and take immediate steps to resolve the issue.
As an fbje member, you have important rights over your own personal data — and those rights belong to you.
The right to know what information we hold about you.
The right to correct inaccurate information.
Request to have your data deleted under specific conditions.
Request to stop using your data for a specific purpose.
The right to download a copy of your data.
The right to opt out of marketing communications.
To exercise any of your rights, email us at support@fbje.ws or contact the Help Center. We aim to respond within 30 days.
Due to legal obligations, certain data may not be deletable before a specified retention period.
Fbje's services are intended strictly for adults (18+). We do not knowingly collect data from anyone under the age of 18.
If a minor is found to have opened an account on fbje, the account will be immediately closed and all associated data will be deleted.
If you become aware that a minor is using fbje, please notify us at support@fbje.ws.
Opening an account or submitting information on behalf of a minor is illegal and strictly against fbje's policies.
Fbje may update this Privacy Policy from time to time. We will notify you of any changes.
Continued use of fbje after a revised policy takes effect will be considered acceptance of the updated policy.
Current Version: January 2026. To request a copy of a previous version, please contact Support.
For any questions, concerns, or requests regarding your data protection, please contact fbje's Data Protection Team.
We typically respond within 24–48 hours. Complex matters may take a little longer.