Responsible Gaming

Fbje Responsible Gaming – Enjoy the Entertainment, stay in control

Gaming can be a fun part of life — but only when you play mindfully. fbje wants you to enjoy yourself and stay well.

fbje's Commitment
Limit-Setting Features – Set your own deposit, time, and loss limits.
Take a Break – Temporarily suspend your account at any time.
Self-Exclusion Options – Request a long-term or permanent exclusion.
24/7 Support – Bangla-speaking support is always available for gaming-related concerns.
18+ Verification – Age verification is mandatory for every account.
Our Tools

6 Responsible Gaming Features

Fbje is the only platform in Bangladesh that brings all these features together in one place.

Set Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Once set, limits cannot be increased for at least 24 hours.

Set Time Limit

Set a daily time limit for your gaming sessions in advance. Once the time is up, fbje will automatically end the session.

Set Loss Limits

Your session will automatically end once losses reach a set amount. Keep your finances under control.

Cooling-Off Period

Temporarily pause your account for 1 day to 6 months. You will not be able to log in during this period.

Self-Exclusion Program

Lock your account for a period of 6 months to 5 years. This decision cannot be reversed once made.

Support & Counseling

If you feel like gaming is getting out of control, our specialist support team is available around the clock to help.

1. What Is Responsible Gaming?

Responsible Gaming means keeping gaming a healthy form of entertainment — where you make decisions with a clear head, not out of impulse. fbje believes every member deserves to play consciously and enjoyably.

Gaming becomes a problem when it starts to affect your daily life, your family, or your financial wellbeing. fbje is committed to building a culture of responsible play.

Signs of Healthy Gaming Habits

  • Set a budget before you start playing.
  • Never chase losses by placing larger bets.
  • Not making gaming your only source of entertainment, and making time for family and friends.
  • Not spending winnings before you receive them.
  • Not playing beyond your set time limit.
  • Avoiding gaming during times of stress or low mood.

Please Note: For gaming entertainment only — not a guaranteed way to earn. Winning is never guaranteed in any game.

2. Signs of Problem Gambling

Gaming addiction doesn't always appear overnight. Certain habits can develop gradually in ways you may not notice at first. Stay alert if you recognize any of the following signs in yourself.

  • You are spending more money on gaming than your budget allows.
  • Placing bigger bets after a loss to try to "win it back".
  • You are hiding your gaming activity from family or friends.
  • You feel restless or stressed when you are not gaming.
  • Neglecting work, studies, or family responsibilities.
  • Borrowing money or taking funds from others to fund your gaming.
  • Wanting to stop but feeling unable to.
  • Finding no enjoyment in activities other than gaming.

If you identified with 3 or more of the above signs, it's important to seek help right away. The fbje support team is here for you.

3. Self-Assessment Test

Answer the following questions honestly. This is not a diagnosis — it's simply a chance to better understand yourself.

Question 1 / 7
Do you often spend more than your intended budget on gaming?
Never
Sometimes
Often
Always
Question 2 / 7
Do you bet more to try to win back what you've lost?
Never
Sometimes
Often
Always
Question 3 / 7
Do you hide the truth about your gaming from family or friends?
Never
Sometimes
Often
Always
Question 4 / 7
Do you feel restless or stressed when you are not gaming?
Never
Sometimes
Often
Always
Question 5 / 7
Is gaming affecting your work or studies?
Never
Sometimes
Often
Always
Question 6 / 7
Have you ever tried to stop gaming but couldn't?
Never
Once or twice
Several times
Regular
Question 7 / 7
Have you ever borrowed money or taken money without telling anyone in order to gamble?
Never
Once
A few times
Regular

Question 1 / 7

4. Limit-Setting Tools

At fbje, you are in control of your own gaming limits. These limits can be viewed and decreased at any time from your account settings — however, increasing a limit requires a 24-hour waiting period.

Limit Planner Simulator

Your plan: deposit up to ৳1,000 per day, ৳35,000 per week, play for no more than 2 hours, and limit losses to ৳500. Apply these limits in your account settings.

How to Set Your Limits

1
Log In

Log in to your fbje account.

2
Profile Settings

Go to "My Account" and navigate to the "Responsible Gaming" section.

3
Choose Your Limits

Deposit, time, loss — set a limit for whichever matters most to you.

4
Confirm

Confirm your limit via OTP verification. It will take effect immediately.

5
Contact Support

If you can't find the settings or run into any issues, contact our 24/7 support team.

5. Self-Exclusion Program

If you feel gaming is no longer within your control, join our Self-Exclusion Program — fbje's most powerful responsible gaming tool.

Temporary Break

Temporarily suspend your account for anywhere between 1 day and 6 months.

Cooling-Off
Long-Term Exclusion

Lock your account for 6 months to 5 years. The duration cannot be changed once set.

Self-Exclusion
Permanent Exclusion

Permanent and complete account closure. This decision cannot be reversed.

Permanent

How to Request Self-Exclusion

Email us at support@fbje.ws or reach out via live chat. We will arrange to lock your account within 1 hour.

During self-exclusion, fbje will not send you any promotional messages or bonus offers.

6. Keep Your Family Safe

If someone in your family is struggling with gaming, you may be affected too. fbje believes in protecting all family members.

Minor Protection

No one under 18 can open an account on fbje. Every account is verified through KYC. If you share a device, make sure minors cannot access your account.

  • Use a strong password for your account.
  • Set an app lock or PIN on your device.
  • Never write down or share your login details in front of children.

Help a Family Member

If you think a family member is struggling with problem gambling, talk to them directly. Raise the issue with empathy rather than anger or blame. fbje's support team can also provide guidance to family members.

Problem gambling is a mental health issue — it is not a weakness. Seeking help takes courage.

7. Where to Get Help

You don't have to face problem gambling alone. fbje and a number of organizations are ready to support you.

Fbje's Own Support

  • Live Chat: 24/7 Bangla-speaking support.
  • Email: support@fbje.ws।
  • Responsible Gaming Tools: Set limits from your account settings.
  • Self-Exclusion: Instant account lock available.

Problem gambling can cause both financial and emotional harm. Seeking help early is always the smartest move. Our support team is here to help, not to judge.

Contact fbje Support

Reach out to our help center anytime. Your identity will be kept completely confidential.

Visit Help Center

8. Frequently Asked Questions

Decreasing a limit or setting a new one takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.

No. During self-exclusion, fbje will not send any promotional emails, SMS, or push notifications. We respect your decision.

Any balance in your account before it is locked will be kept safe. You can withdraw it once your Self-Exclusion period ends. For permanent exclusions, your balance can be returned through our support team.

Contact our support team. They will help you understand the situation and take the right steps. With the account holder's consent, restrictions can also be applied to their account.

A cooling-off period is a temporary break (1 day–6 months) after which your account unlocks automatically. With self-exclusion (6 months–5 years), the account does not unlock on its own when the period ends — you must contact support to reactivate it.
🛡️ Play Safe

Responsibly Enjoy fbje – Keep it fun, stay safe

Playing on fbje is purely for entertainment. Stay within your limits, spend time with family, and have fun.

Limit-Setting Features 24/7 Support Self-Exclusion Program 18+ Verified
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